Privacy Policy

What we collect

• Account details — your name, email address, and sign-in. If you joined our earlier waitlist, we keep your email, name, and referral details.
• Your chats — the messages you send your agents and their replies.
• Your work — projects, tasks, comments, documents, and meeting notes you create.
• Agent settings — the agents you set up, their names, photos, voices, and instructions.
• Agent memories — agents save short notes from your chats (for example, a decision or a preference) so they remember it later. You can see and delete these.
• Files — images and files you attach to tasks, and photos you upload for your agents.
• Voice — if you use voice input in the mobile app, your recording is sent to be turned into text. We keep the text, not the recording.
• Credits and usage — your credit balance and a record of each action that spent or added credits (for example, a reply, a minute of voice, or a top-up you bought), so we can keep your balance right.
• Notification tokens — if you turn on notifications, a push token for your phone or browser.
• Connections you add — if you connect an integration server (such as Zapier or Make) or create an API key, we store that address or key.

We don’t use ad trackers or third-party analytics on the app.

How we use it

Only to run Worklode for you: show your work, generate agent replies and voice, send emails and notifications you’ve asked for, keep your credit balance, and keep the service secure. We do not sell your data. We don’t use your content to train AI models.

Who processes your data

These companies handle data for us, only to provide their part of the service:

• Clerk — sign-in and account security.
• Supabase — our PostgreSQL database and file storage.
• Vercel — hosting for the website and app.
• Anthropic — AI replies. Your messages, the task or project context, and any image you attach are sent to Anthropic’s Claude models to write the reply and to pick out memories.
• ElevenLabs — voice. It turns replies into speech, turns voice notes from the mobile app into text, and creates custom agent voices from a written description.
• Web search — when an agent looks something up, its search words go to a search provider (DuckDuckGo or Tavily).
• Resend — account and service emails.
• Expo and your browser’s push service — delivering notifications, if you turn them on.
• Stripe — payments for paid plans and credit top-ups. We never see your full card number.

If you use the microphone button in a web browser, your browser’s built-in speech recognition does the dictation. Depending on your browser, that audio may be processed by its maker (for example Google or Apple). If you connect your own integration server, data your agents send to it is handled under that service’s terms.

Files and links

Files you attach to tasks and agent photos are stored at long, hard-to-guess web links. Anyone who has the exact link can open the file, so don’t attach anything highly sensitive during the beta.

How long we keep it, and deleting it

We keep your data while your account is open. You can delete tasks, projects, documents, agent memories, and other items yourself in the app.

To delete your account and everything in it, open the iPhone or iPad app and go to You, then Delete account. It happens straight away. You can also email support@worklode.ai from your account email. We’ll delete it within 30 days and tell you when it’s done. Copies in our providers’ backups are removed as those backups expire.

Security

Data is encrypted in transit. No system is perfectly secure, and if we learn of a breach that affects you, we’ll tell you.

Age

Worklode isn’t meant for anyone under 13, and we don’t knowingly collect data from children under 13. If you learn that a child under 13 has signed up, email us and we’ll delete their account.

Your choices

You can see and edit your content in the app, turn notifications off, disconnect integrations, and revoke API keys. You can email us to get a copy of your data, fix it, or delete it. Depending on where you live, you may have more rights over your data, and we’ll honor them.

Changes

We’ll update this page as Worklode changes, and change the date at the top when we do.

Contact

Questions or requests: support@worklode.ai.